Driving transformation and change in manufacturing companies is harder compared to service firms. Fixed capital investments, limited systemic flexibility of operations and higher propensity for incremental innovation restrict the canvas of change manufacturing companies can pursue. Most distressing to management is that goals and changes that be must be realized seem unattainable. Change or transformation... Continue Reading →
Why your sales operations sucks!
While companies put much effort in planning and rolling sales improvements including CRM, field sales gadgets and so on, an area that does not get sufficient focus in sales is the operations centre. For many companies, sales operation is an additional expense. Usually they would have a personal secretary or a junior clerk do the... Continue Reading →
Why SME market expansion skids off the track!
SME owners are always seeking opportunity to grow their business and market expansion is something which they pursue with lots of zeal. In my consulting experience, I have seen many good companies tumble on market expansion for various reasons. Some companies invest in market expansion on the back of juicy numbers by analysts without sufficient... Continue Reading →
Organizing for Servitization
Manufacturing companies are realizing service is the way to grow & sustain revenues. In this article, Browne & Mohan Consultants share servitization strategy.
“Indifference” to “Let’s do it together!” zone: How smart managers use positive psychology
Smart mangers know it is not just tasks but relationships too that must be focused on while working with associates. Senior managers face a myriad of challenges from their associates and peers. From persuading a capable yet hesitant middle-manager in coaching and owning a team member, to insecurity and jealousy at workplace; they are served... Continue Reading →
Independent directors & conflict management in unlisted companies
what role does an independent director play in board directors conflict, what mechanisms work in small and medium unlisted companies
Role of senior management in sales transformation
Lots of articles have been written about how CRM, organizational investments, and other areas affect outcome of sales transformation. In our view, senior management plays a vital role in successful sales transformation. They need to get involved in planning, transition, roll out and measurement to ensure sustainable outcomes. Sales transformation offer a window to realign... Continue Reading →
Reshaping businesses with BOTS, AI, RPA and more
In many industries, products and services and the way they are delivered to customers have just not changed in many decades. Many industries still have cohort or group based pricing, and work in batch mode of manual operations. Companies in many industries still rely on manual process to collect, collate and analyse data. Many companies... Continue Reading →
Why Non profits must look beyond “Poverty porn” advertising
Studies indicate 49% of donations are driven by guilt, mostly in smaller denominations and happen in the spur of the moment. Non profits hence use highly emotive images and footages to provoke reactions from viewers and possible donors. Youtube is flooded with video’s of adverts of people in hopeless situations and may lead to stereotyping... Continue Reading →
Smart Branding: Campus ambassadorship
In this Blog, Browne & Mohan consultants share their insights about brand ambassadorships in campus