Why transformation remains elusive for Manufacturing companies?

Driving transformation and change in manufacturing companies is harder compared to service firms. Fixed capital investments, limited systemic flexibility of operations and higher propensity for incremental innovation restrict the canvas of change manufacturing companies can pursue. Most distressing to management is that goals and changes that be must be realized seem unattainable. Change or transformation... Continue Reading →

Why your sales operations sucks!

While companies put much effort in planning and rolling sales improvements including CRM, field sales gadgets and so on, an area that does not get sufficient focus in sales is the operations centre. For many companies, sales operation is an additional expense. Usually they would have a personal secretary or a junior clerk do the... Continue Reading →

Why SME market expansion skids off the track!

SME owners are always seeking opportunity to grow their business and market expansion is something which they pursue with lots of zeal. In my consulting experience, I have seen many good companies tumble on market expansion for various reasons. Some companies invest in market expansion on the back of juicy numbers by analysts without sufficient... Continue Reading →

Role of senior management in sales transformation

Lots of articles have been written about how CRM, organizational investments, and other areas affect outcome of sales transformation. In our view, senior management plays a vital role in successful sales transformation. They need to get involved in planning, transition, roll out and measurement to ensure sustainable outcomes. Sales transformation offer a window to realign... Continue Reading →

Reshaping businesses with BOTS, AI, RPA and more

In many industries, products and services and the way they are delivered to customers have just not changed in many decades.  Many industries still have cohort or group based pricing, and work in batch mode of manual operations. Companies in many industries still rely on manual process to collect, collate and analyse data. Many companies... Continue Reading →

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